Privacy Policy

Last Updated: January 1, 2026

Introduction

77abc ("we", "our", or "the Platform") is committed to protecting the privacy and personal data of all users who access our online gaming services in Bangladesh. This Privacy Policy explains in clear terms what information we collect from you, how we use it, with whom we may share it, and what choices you have regarding your data.

By registering an account or using any part of the 77abc platform — including cricket betting, live casino, slot games, crash games, or fishing games — you acknowledge that you have read and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform immediately.

Information We Collect

77abc collects various categories of information to provide, secure, and improve its services. The types of information we collect fall into three main categories:

Personal Identification Information

• Full name and date of birth (to verify that players are aged 21 and above).
• Mobile phone number and email address used for account registration and communications.
• Residential address, district, and city (e.g., Dhaka, Chittagong, Sylhet) for KYC compliance.
• Government-issued identity document details submitted during account verification.

Financial and Transaction Information

• Payment method details such as bKash wallet numbers, Nagad account identifiers, Rocket or Upay references used for deposits and withdrawals.
• Transaction history including deposit amounts, withdrawal requests, bonus credits, and wagering records.
• Account balance summaries and currency preferences (Bangladeshi Taka / BDT).

Technical and Usage Information

• IP address, device type (Android or iOS), operating system version, and browser information logged at each session.
• Pages visited, games played (e.g., cricket betting, slots, crash games), session duration, and click patterns within the 77abc platform.
• Cookie identifiers, referral source data, and advertising click-through data used to understand how users discover our platform.

How We Use Your Information

77abc uses the information we collect for the following specific and lawful purposes. We do not use your personal data for any purpose not listed below without first obtaining your explicit consent:

• Account creation, identity verification (KYC), and age verification to confirm all players are 21 years of age or older.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank transfers, and maintaining accurate transaction records.
• Delivering and personalising your gaming experience — recommending relevant games such as cricket betting markets, slot titles, or fishing games based on your activity.
• Sending transactional communications such as deposit confirmations, withdrawal notifications, password reset messages, and account security alerts.
• Monitoring for fraud, suspicious activity, money laundering, and ensuring compliance with applicable gaming and financial regulations.
• Improving platform performance, resolving technical issues, analysing usage trends, and developing new features for Bangladesh players.

Where we send you promotional offers or bonus notifications, we will always provide a clear and easy way to opt out. You may update your communication preferences at any time by contacting our support team at [email protected].

Disclosure of Your Information

77abc does not sell, rent, or otherwise trade your personal information to third parties for commercial gain. We may share your information only in the specific circumstances described below:

Service Providers and Technology Partners

We work with carefully selected third-party service providers who assist in operating the 77abc platform. These include payment processors (such as bKash and Nagad gateway integrations), game technology providers (such as Pragmatic Play, Evolution Gaming, and Spribe), fraud detection services, and customer support tools. Each provider is contractually required to handle your data securely and only for the purposes we specify. They are prohibited from using your data for their own independent marketing or commercial activities.

Legal and Regulatory Requirements

We may disclose your personal information if required to do so by applicable law, court order, or regulatory authority. This may include providing records to law enforcement agencies investigating fraud, money laundering, or other financial crimes, or responding to official requests from government bodies in Bangladesh. In all such cases, we will disclose only the minimum information necessary to satisfy the legal requirement.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets involving 77abc, your personal information may be transferred as part of that transaction. We will notify affected users in advance and ensure that any successor entity is bound by privacy obligations consistent with this policy.

Data Retention

77abc retains your personal information for as long as your account remains active or as required to fulfil the purposes for which it was collected. This includes maintaining records of all financial transactions for a minimum of five years to comply with applicable anti-money-laundering and financial record-keeping obligations.

When personal data is no longer required for any operational or legal purpose, we apply secure deletion processes to ensure that it cannot be recovered or reconstructed. If you close your 77abc account, residual data required for legal compliance may be retained for the minimum period required by applicable law before being permanently destroyed.

Cookies and Tracking Technologies

77abc uses cookies and similar tracking technologies to operate the platform effectively, understand user behaviour, and deliver a personalised experience. We use three categories of cookies:

• Essential cookies: These are strictly necessary for the platform to function. They manage your session, keep you logged in, and enable core security features. These cookies cannot be disabled without breaking platform functionality.
• Analytics cookies: These help us understand how players navigate the 77abc platform — which games are most popular, how long users spend on each section, and where technical errors occur. This information helps us improve the service.
• Preference cookies: These remember your choices, such as your preferred language, display settings, and favourite game categories, so you do not need to reset them each time you visit.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may limit the functionality or personalisation of your 77abc experience.

Security of Your Information

77abc takes data security seriously and has implemented a comprehensive set of technical and organisational measures to protect your personal information against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include industry-standard 256-bit SSL/TLS encryption for all data transmissions, strict access controls ensuring only authorised personnel can access personal data, and regular independent security audits of our platform infrastructure.

We also employ real-time fraud detection systems to identify and block suspicious account activity, including unusual login attempts, irregular transaction patterns, and signs of account takeover. Our customer support team is available 24/7 to assist with any security concerns you may have.

Your Data Rights

As a 77abc user, you have the following rights in relation to the personal information we hold about you. To exercise any of these rights, please contact us at [email protected] with your account details and a clear description of your request:

• Right of access: You may request a copy of all personal information we hold about you in a structured and readable format.
• Right to rectification: If any personal information we hold is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to erasure: Subject to legal and regulatory obligations, you may request that we delete your personal information when it is no longer necessary for the purposes for which it was collected.
• Right to restrict processing: You may request that we temporarily suspend our use of your personal data while a dispute about its accuracy or lawfulness is resolved.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.

We will respond to all valid data rights requests within 30 days of receipt. In some cases, particularly complex requests may require up to 60 days; if this applies, we will notify you within the initial 30-day window.

Third-Party Services and Links

The 77abc platform integrates with a number of third-party service providers whose technology powers key parts of our offering. These include game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt, as well as payment infrastructure partners supporting bKash, Nagad, Rocket, and Upay transactions. Each of these providers operates under its own independent privacy policy and data handling practices.

77abc is not responsible for the privacy practices of these independent third parties. We encourage you to review the privacy policies of any third-party service you interact with through our platform. We do not include external links to third-party websites from our platform pages.

Children's Privacy and Age Restriction

77abc is strictly an adult gaming platform. All players must be 21 years of age or older to register and use our services. We do not knowingly collect, process, or retain personal information from individuals under the age of 21. If we become aware that we have inadvertently collected data from a person under 21, we will delete that information immediately and close the associated account without notice. If you are a parent or guardian and believe your child has registered on our platform, please contact us immediately at [email protected].

Payment Data and Financial Privacy

When you make a deposit or withdrawal through 77abc using bKash, Nagad, Rocket, Upay, or supported bank transfer methods, your payment details are handled through encrypted, secure channels. We do not store full payment credential details — only the reference identifiers and transaction records necessary for account management and dispute resolution.

All financial transaction data is retained for a minimum of five years in compliance with applicable anti-money-laundering regulations. Your transaction history on the 77abc platform is accessible to you at any time through your account dashboard, and you may request a detailed statement by contacting our support team.

Changes to This Privacy Policy

77abc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business operations, applicable law, or industry best practices. When we make material changes to this policy, we will notify registered users by displaying a prominent notice on the 77abc platform or by sending a notification to the email address or mobile number associated with your account.

The most current version of this Privacy Policy will always be available on this page, with the effective date clearly displayed at the top. Your continued use of the 77abc platform after any change takes effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed of how we protect your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77abc handles your personal data, please do not hesitate to get in touch with our dedicated privacy support team. We are committed to addressing all enquiries promptly and transparently.

You may reach our privacy support team by email at [email protected]. Our support staff are available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6). We aim to respond to all privacy-related enquiries within 2 business days.